Privacy Policy

1. Introduction

This Privacy Policy describes how VIBRAVEA (“we”, “our”, “us”) collects, uses, and protects the personal information of individuals (“you”, “your”) who visit or make a purchase through our website, www.vibravae.com (the “Site”).

By accessing or using our Site, you consent to the terms of this Privacy Policy. Please read it carefully to understand how we handle your personal information.

2. Information We Collect

We collect both personal and non-personal information to provide and improve our services.

a) Personal Information

When you make a purchase or register an account, we may collect the following:

  • Full name

  • Email address

  • Billing and shipping address

  • Phone number

  • Payment information (processed securely via Shopify)

We do not store your full credit card details.

b) Automatically Collected Data

When you browse our Site, we automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Time zone and geolocation data

  • Cookies and usage data (including pages viewed and interactions)

3. Use of Information

We use your information for the following purposes:

  • To process and fulfill your orders

  • To communicate with you regarding your purchases or inquiries

  • To improve our products, services, and website performance

  • To personalize user experience and marketing communications

  • To comply with applicable legal obligations and prevent fraud

Your data will only be used for legitimate business purposes.

4. Data Processing and Hosting

Our online store is hosted by Shopify Inc., which provides the e-commerce platform enabling us to sell products and process orders.
Your data is stored on Shopify’s secure servers protected by firewalls and encryption technologies.

For more information, please refer to Shopify’s Privacy Policy:
👉 https://www.shopify.com/legal/privacy

5. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Maintain shopping cart functionality

  • Analyze website traffic and user behavior

  • Enhance performance and marketing effectiveness

You can disable cookies via your browser settings; however, some features may not function correctly without them.

6. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, including any legal, accounting, or reporting requirements.
When your data is no longer needed, it will be securely deleted or anonymized.

7. Disclosure of Information

We may share your information with third parties only when necessary to:

  • Complete transactions (e.g., payment processors, shipping providers)

  • Comply with legal obligations or court orders

  • Protect our rights, privacy, safety, or property

We do not sell, rent, or trade personal data to third parties for marketing purposes.

8. Third-Party Services

Certain third-party service providers (such as payment gateways, analytics tools, and marketing platforms) may access limited personal data necessary for their operations.
These providers are required to protect your information and act in compliance with data protection laws.

Examples include:

  • Google Analytics (website analytics)

  • Meta/Facebook Pixel (marketing analytics)

9. Data Security

We implement appropriate technical and organizational safeguards to protect your data from unauthorized access, alteration, disclosure, or destruction.
While we take all reasonable measures, no electronic transmission or storage method is entirely secure, and we cannot guarantee absolute protection.

10. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

  • The right to access the information we hold about you

  • The right to request correction, deletion, or restriction of processing

  • The right to withdraw consent for marketing communications

  • The right to data portability

  • The right to lodge a complaint with your data protection authority

To exercise these rights, please contact us at info@vibravae.com.

11. Children’s Privacy

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us to have it deleted.

12. Changes to This Policy

We reserve the right to update or modify this Privacy Policy at any time.
Any changes will be effective immediately upon posting on this page, with an updated “Effective Date.”

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

For questions or concerns regarding this Privacy Policy, please contact us:

VIBRAVEA
📧 Email: info@vibravae.com
🌐 Website: www.vibravae.com